Fixed notification composition

2026-10-22 23:36:03 +02:00
parent 46c6ddcc80
commit 5050c901bc
9 changed files with 2949 additions and 358 deletions
@@ -9,12 +9,12 @@ import {
  CheckCircle2,
  Bold,
  Italic,
+  Underline,
  Heading2,
  List,
  ListOrdered,
  Quote,
  Table,
-  Code,
  Minus,
  Sparkles,
  Eye,
@@ -25,7 +25,13 @@ import {
 import { UserSearchPicker, SelectedUser } from './UserSearchPicker';
 import { useInAppNotifications, DraftMessage } from '../../hooks/useInAppNotifications';
 import { NotificationPlatform } from '../../types';
-import { renderMarkdownToHtml, parseMarkdownToHtml, PFM_LOGO_DATA_URI } from '../../lib/markdownUtils';
+import {
+  renderMarkdownToHtml,
+  parseMarkdownToHtml,
+  isHtmlContent,
+  stripMarkdown,
+  PFM_LOGO_DATA_URI,
+} from '../../lib/markdownUtils';
 import { BrandLogo } from '../ui/BrandLogo';
 import { useAuth } from '../../auth/AuthProvider';

@@ -49,7 +55,10 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
  draftToEdit,
 }) => {
  const { user, claims } = useAuth();
-  const tenantName = (claims?.tenant as string) || user?.tenant || 'Department of Science, Innovation & Technology';
+  const tenantName =
+    (claims?.tenant as string) ||
+    user?.tenant ||
+    'Department of Science, Innovation & Technology';
  const { sendMessage, isSending, saveDraft, deleteDraft } = useInAppNotifications();

  const [selectedUsers, setSelectedUsers] = useState<SelectedUser[]>([]);
@@ -60,10 +69,19 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
  const [error, setError] = useState<string | null>(null);
  const [successNotice, setSuccessNotice] = useState<string | null>(null);

-  const textareaRef = useRef<HTMLTextAreaElement>(null);
+  const editorRef = useRef<HTMLDivElement>(null);
+
+  const toInitialRichHtml = (raw: string): string => {
+    if (!raw || !raw.trim()) return '';
+    if (isHtmlContent(raw)) return raw;
+    return parseMarkdownToHtml(raw);
+  };

  // Initialize or populate from draft or props
  useEffect(() => {
+    if (!isOpen) return;
+
+    let initialHtml = '';
    if (draftToEdit) {
      setSelectedUsers(
        draftToEdit.recipientId
@@ -77,23 +95,40 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
          : []
      );
      setSubject(draftToEdit.subject || '');
-      setMessage(draftToEdit.message || '');
-      setPlatform(NotificationPlatform.InApp);
+      initialHtml = toInitialRichHtml(draftToEdit.message || '');
+      setMessage(initialHtml);
+      setPlatform(draftToEdit.platform || NotificationPlatform.InApp);
    } else {
      setSelectedUsers(initialRecipient ? [initialRecipient] : []);
      setSubject(initialSubject || '');
-      setMessage(initialMessage || '');
+      initialHtml = toInitialRichHtml(initialMessage || '');
+      setMessage(initialHtml);
      setPlatform(initialPlatform);
    }
    setActiveTab('write');
    setError(null);
    setSuccessNotice(null);
+
+    setTimeout(() => {
+      if (editorRef.current) {
+        editorRef.current.innerHTML = initialHtml;
+      }
+    }, 0);
  }, [isOpen, initialRecipient, initialSubject, initialMessage, initialPlatform, draftToEdit]);

+  // Restore editor innerHTML when switching back from preview tab
+  useEffect(() => {
+    if (activeTab === 'write' && editorRef.current) {
+      if (editorRef.current.innerHTML !== message) {
+        editorRef.current.innerHTML = message;
+      }
+    }
+  }, [activeTab]);
+
  if (!isOpen) return null;

-  const handleSelectUser = (user: SelectedUser) => {
-    setSelectedUsers([user]);
+  const handleSelectUser = (selected: SelectedUser) => {
+    setSelectedUsers([selected]);
    setError(null);
  };

@@ -101,51 +136,59 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
    setSelectedUsers([]);
  };

-  // Helper to insert markdown text at cursor in textarea
-  const insertMarkdown = (before: string, after: string = '', defaultText: string = '') => {
-    const textarea = textareaRef.current;
-    if (!textarea) return;
+  const syncEditorContent = () => {
+    if (editorRef.current) {
+      setMessage(editorRef.current.innerHTML);
+    }
+  };

-    const start = textarea.selectionStart;
-    const end = textarea.selectionEnd;
-    const text = textarea.value;
-    const selection = text.substring(start, end) || defaultText;
+  const applyFormat = (command: string, value?: string) => {
+    const editor = editorRef.current;
+    if (!editor) return;
+    editor.focus();
+    document.execCommand(command, false, value);
+    syncEditorContent();
+  };

-    const replacement = `${before}${selection}${after}`;
-    const newText = text.substring(0, start) + replacement + text.substring(end);
-
-    setMessage(newText);
-
-    setTimeout(() => {
-      textarea.focus();
-      textarea.setSelectionRange(
-        start + before.length,
-        start + before.length + selection.length
-      );
-    }, 0);
+  const insertHtmlBlock = (htmlSnippet: string) => {
+    const editor = editorRef.current;
+    if (!editor) return;
+    editor.focus();
+    const inserted = document.execCommand('insertHTML', false, htmlSnippet);
+    if (!inserted) {
+      editor.innerHTML += htmlSnippet;
+    }
+    syncEditorContent();
  };

  // Quick insertions for PFM branding and templates
  const insertBrandedCallout = () => {
-    insertMarkdown(
-      `> [!NOTE]\n> **Post-Fund Management Official Notice**\n> Please verify all supporting evidence documentation before tranche disbursement sign-off.\n\n`
+    insertHtmlBlock(
+      `<div style="background:rgba(12,74,110,0.25);border-left:4px solid #38bdf8;padding:10px 14px;border-radius:8px;margin:10px 0;color:#bae6fd;font-size:12px;"><strong>Post-Fund Management Official Notice</strong><br/>Please verify all supporting evidence documentation before tranche disbursement sign-off.</div><p><br/></p>`
    );
  };

  const insertMilestoneTable = () => {
-    insertMarkdown(
-      `| Deliverable Code | Milestone Name | Status | Due Date |\n| :--- | :--- | :--- | :--- |\n| DEL-01 | Technical Architecture Review | Verified | 2026-11-15 |\n| DEL-02 | Financial Expenditure Proof | Under Review | 2026-12-01 |\n\n`
+    insertHtmlBlock(
+      `<div style="overflow-x:auto;margin:12px 0;"><table style="width:100%;border-collapse:collapse;border:1px solid #334155;font-size:12px;text-align:left;"><thead><tr style="background:#1e293b;color:#f8fafc;"><th style="padding:8px 12px;border:1px solid #334155;">Deliverable Code</th><th style="padding:8px 12px;border:1px solid #334155;">Milestone Name</th><th style="padding:8px 12px;border:1px solid #334155;">Status</th><th style="padding:8px 12px;border:1px solid #334155;">Due Date</th></tr></thead><tbody><tr style="background:#0f172a;color:#cbd5e1;"><td style="padding:8px 12px;border:1px solid #334155;">DEL-01</td><td style="padding:8px 12px;border:1px solid #334155;">Technical Architecture Review</td><td style="padding:8px 12px;border:1px solid #334155;">Verified</td><td style="padding:8px 12px;border:1px solid #334155;">2026-11-15</td></tr><tr style="background:#0f172a;color:#cbd5e1;"><td style="padding:8px 12px;border:1px solid #334155;">DEL-02</td><td style="padding:8px 12px;border:1px solid #334155;">Financial Expenditure Proof</td><td style="padding:8px 12px;border:1px solid #334155;">Under Review</td><td style="padding:8px 12px;border:1px solid #334155;">2026-12-01</td></tr></tbody></table></div><p><br/></p>`
    );
  };

  const insertPlatformLogo = () => {
-    insertMarkdown(
-      `![PFM Platform Logo](${PFM_LOGO_DATA_URI})\n\n`
+    insertHtmlBlock(
+      `<p><img src="${PFM_LOGO_DATA_URI}" alt="PFM Platform Logo" width="48" height="48" style="display:inline-block;border-radius:10px;margin:6px 0;" /></p><p><br/></p>`
    );
  };

+  const hasMeaningfulContent = (html: string) => {
+    if (!html) return false;
+    if (stripMarkdown(html).trim().length > 0) return true;
+    return /<(img|table|hr)\b/i.test(html);
+  };
+
  const handleSaveDraft = () => {
-    if (!subject.trim() && !message.trim()) {
+    const currentHtml = editorRef.current ? editorRef.current.innerHTML : message;
+    if (!subject.trim() && !hasMeaningfulContent(currentHtml)) {
      setError('Please add a subject or message to save as draft');
      return;
    }
@@ -157,18 +200,21 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
      recipientEmail: firstUser?.email || '',
      recipientName: firstUser?.name || '',
      subject: subject.trim() || 'Untitled Draft',
-      message: message.trim(),
+      message: currentHtml.trim(),
+      platform,
    });

    setSuccessNotice('Draft saved successfully in Drafts folder');
    setTimeout(() => {
      onClose();
-    }, 800);
+    }, 600);
  };

  const handleSend = async (e: React.FormEvent) => {
    e.preventDefault();

+    const currentHtml = editorRef.current ? editorRef.current.innerHTML : message;
+
    if (selectedUsers.length === 0) {
      setError('Please select a recipient from the tenant directory');
      return;
@@ -179,7 +225,7 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
      return;
    }

-    if (!message.trim()) {
+    if (!hasMeaningfulContent(currentHtml)) {
      setError('Please enter a message body');
      return;
    }
@@ -188,18 +234,15 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
    try {
      const recipient = selectedUsers[0];

-      // Format payload according to chosen platform:
-      // InApp messages are saved in markdown format.
-      // Email notifications are transformed from markdown to branded executive HTML before saving.
      const finalMessage =
        platform === NotificationPlatform.Email
-          ? renderMarkdownToHtml(message.trim(), {
+          ? renderMarkdownToHtml(currentHtml.trim(), {
              applyBranding: true,
              emailFormat: true,
              subject: subject.trim(),
              tenantName,
            })
-          : message.trim();
+          : currentHtml.trim();

      await sendMessage({
        recipientId: recipient.id,
@@ -207,13 +250,14 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
        recipientName: recipient.name,
        subject: subject.trim(),
        message: finalMessage,
+        platform,
        draftId: draftToEdit?.id,
      });

      setSuccessNotice(
        platform === NotificationPlatform.Email
-          ? 'Email notification rendered to HTML and dispatched!'
-          : 'In-App Markdown message sent successfully!'
+          ? 'Email notification dispatched!'
+          : 'In-App message sent successfully!'
      );
      setTimeout(() => {
        onClose();
@@ -239,7 +283,9 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
          subject: subject || 'Notice Preview',
          tenantName,
        })
-      : parseMarkdownToHtml(message);
+      : message;
+
+  const plainCharCount = stripMarkdown(message).length;

  return (
    <div className="fixed inset-0 z-50 flex items-center justify-center p-4 bg-slate-950/85 backdrop-blur-md animate-in fade-in duration-150">
@@ -258,11 +304,11 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
                    : 'Compose New Communication'}
                </h3>
                <span className="text-[10px] font-semibold text-blue-300 bg-blue-500/15 border border-blue-500/30 px-2 py-0.5 rounded-full">
-                  Rich Markdown Engine
+                  Rich Text Composer
                </span>
              </div>
              <p className="text-[11px] text-slate-400">
-                Author in Markdown with live preview, SVG branding, and dual InApp / Email delivery
+                Type and format your message using the toolbar for In-App or branded Email delivery
              </p>
            </div>
          </div>
@@ -312,7 +358,7 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
                }`}
              >
                <Smartphone className="w-3.5 h-3.5" />
-                <span>In-App (Markdown)</span>
+                <span>In-App</span>
              </button>

              <button
@@ -325,7 +371,7 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
                }`}
              >
                <Mail className="w-3.5 h-3.5" />
-                <span>Email (HTML + Brand)</span>
+                <span>Email</span>
              </button>
            </div>
          </div>
@@ -335,12 +381,12 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
            {platform === NotificationPlatform.InApp ? (
              <span className="text-blue-300 flex items-center gap-1.5">
                <span className="w-2 h-2 rounded-full bg-blue-400 animate-pulse" />
-                Saved directly as <strong>Markdown</strong>. Delivered instantly to the recipient's InApp Mailbox & Notification Bell.
+                Delivered instantly to the recipient's <strong>In-App</strong> Mailbox & Notification Bell.
              </span>
            ) : (
              <span className="text-emerald-300 flex items-center gap-1.5">
                <span className="w-2 h-2 rounded-full bg-emerald-400 animate-pulse" />
-                Composed in Markdown, transformed into <strong>Branded Executive HTML</strong> with embedded SVG logo before dispatching.
+                Formatted with <strong>PFM Executive Branding</strong> and embedded logo before dispatching via email.
              </span>
            )}
          </div>
@@ -373,14 +419,14 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
            />
          </div>

-          {/* Markdown Editor / Preview Tabs */}
+          {/* Rich Text Editor / Branded Preview Tabs */}
          <div className="space-y-2">
            <div className="flex items-center justify-between">
              <label className="text-xs font-semibold text-slate-300">
                Message Content <span className="text-rose-400">*</span>
              </label>

-              {/* Write vs Preview Tabs */}
+              {/* Compose vs Email Preview Tabs */}
              <div className="flex items-center rounded-lg bg-slate-900 p-0.5 border border-slate-700/80">
                <button
                  type="button"
@@ -392,11 +438,14 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
                  }`}
                >
                  <Edit3 className="w-3 h-3" />
-                  <span>Write Markdown</span>
+                  <span>Compose</span>
                </button>
                <button
                  type="button"
-                  onClick={() => setActiveTab('preview')}
+                  onClick={() => {
+                    syncEditorContent();
+                    setActiveTab('preview');
+                  }}
                  className={`flex items-center gap-1.5 px-3 py-1 rounded-md text-xs font-medium transition cursor-pointer ${
                    activeTab === 'preview'
                      ? 'bg-blue-600 text-white font-semibold shadow-xs'
@@ -404,37 +453,48 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
                  }`}
                >
                  <Eye className="w-3 h-3" />
-                  <span>Preview Rendered</span>
+                  <span>Preview Delivery</span>
                </button>
              </div>
            </div>

-            {/* Markdown Toolbar (Only when activeTab === 'write') */}
            {activeTab === 'write' ? (
              <div className="rounded-2xl border border-slate-700/80 bg-slate-900/90 overflow-hidden shadow-inner focus-within:border-blue-500 transition">
-                {/* Toolbar */}
+                {/* WYSIWYG Formatting Toolbar */}
                <div className="px-3 py-2 border-b border-slate-800 bg-slate-950/70 flex flex-wrap items-center gap-1">
                  <button
                    type="button"
-                    onClick={() => insertMarkdown('**', '**', 'bold text')}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
-                    title="Bold (**text**)"
+                    onMouseDown={e => e.preventDefault()}
+                    onClick={() => applyFormat('bold')}
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    title="Bold"
                  >
                    <Bold className="w-3.5 h-3.5" />
                  </button>
                  <button
                    type="button"
-                    onClick={() => insertMarkdown('*', '*', 'italic text')}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
-                    title="Italic (*text*)"
+                    onMouseDown={e => e.preventDefault()}
+                    onClick={() => applyFormat('italic')}
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    title="Italic"
                  >
                    <Italic className="w-3.5 h-3.5" />
                  </button>
                  <button
                    type="button"
-                    onClick={() => insertMarkdown('### ', '', 'Heading Title')}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
-                    title="Heading (### )"
+                    onMouseDown={e => e.preventDefault()}
+                    onClick={() => applyFormat('underline')}
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    title="Underline"
+                  >
+                    <Underline className="w-3.5 h-3.5" />
+                  </button>
+                  <button
+                    type="button"
+                    onMouseDown={e => e.preventDefault()}
+                    onClick={() => applyFormat('formatBlock', 'H3')}
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    title="Heading"
                  >
                    <Heading2 className="w-3.5 h-3.5" />
                  </button>
@@ -443,25 +503,28 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({

                  <button
                    type="button"
-                    onClick={() => insertMarkdown('- ', '', 'List item')}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
-                    title="Bullet List (- )"
+                    onMouseDown={e => e.preventDefault()}
+                    onClick={() => applyFormat('insertUnorderedList')}
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    title="Bullet List"
                  >
                    <List className="w-3.5 h-3.5" />
                  </button>
                  <button
                    type="button"
-                    onClick={() => insertMarkdown('1. ', '', 'First item')}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
-                    title="Numbered List (1. )"
+                    onMouseDown={e => e.preventDefault()}
+                    onClick={() => applyFormat('insertOrderedList')}
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    title="Numbered List"
                  >
                    <ListOrdered className="w-3.5 h-3.5" />
                  </button>
                  <button
                    type="button"
-                    onClick={() => insertMarkdown('> ', '', 'Quoted text')}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
-                    title="Blockquote (> )"
+                    onMouseDown={e => e.preventDefault()}
+                    onClick={() => applyFormat('formatBlock', 'BLOCKQUOTE')}
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    title="Quote Block"
                  >
                    <Quote className="w-3.5 h-3.5" />
                  </button>
@@ -470,25 +533,19 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({

                  <button
                    type="button"
+                    onMouseDown={e => e.preventDefault()}
                    onClick={insertMilestoneTable}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
                    title="Insert Deliverable Table"
                  >
                    <Table className="w-3.5 h-3.5" />
                  </button>
                  <button
                    type="button"
-                    onClick={() => insertMarkdown('```\n', '\n```', 'code block')}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
-                    title="Code Block (```)"
-                  >
-                    <Code className="w-3.5 h-3.5" />
-                  </button>
-                  <button
-                    type="button"
-                    onClick={() => insertMarkdown('\n---\n')}
-                    className="p-1.5 rounded-lg text-slate-400 hover:text-white hover:bg-slate-800 transition cursor-pointer"
-                    title="Horizontal Rule (---)"
+                    onMouseDown={e => e.preventDefault()}
+                    onClick={() => applyFormat('insertHorizontalRule')}
+                    className="p-1.5 rounded-lg text-slate-300 hover:text-white hover:bg-slate-800 transition cursor-pointer"
+                    title="Insert Divider Line"
                  >
                    <Minus className="w-3.5 h-3.5" />
                  </button>
@@ -498,6 +555,7 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
                  {/* Platform Brand Insertions */}
                  <button
                    type="button"
+                    onMouseDown={e => e.preventDefault()}
                    onClick={insertBrandedCallout}
                    className="flex items-center gap-1 px-2 py-1 rounded-lg bg-blue-500/10 hover:bg-blue-500/20 text-blue-300 text-[11px] font-medium border border-blue-500/25 transition cursor-pointer"
                    title="Insert official PFM callout block"
@@ -508,46 +566,54 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({

                  <button
                    type="button"
+                    onMouseDown={e => e.preventDefault()}
                    onClick={insertPlatformLogo}
                    className="flex items-center gap-1 px-2 py-1 rounded-lg bg-emerald-500/10 hover:bg-emerald-500/20 text-emerald-300 text-[11px] font-medium border border-emerald-500/25 transition cursor-pointer"
-                    title="Embed official SVG PFM logo into markdown"
+                    title="Embed official PFM logo"
                  >
                    <BrandLogo size={14} showGlow={false} animateOnHover={false} />
                    <span>Embed Logo</span>
                  </button>
                </div>

-                {/* Textarea */}
-                <textarea
-                  ref={textareaRef}
-                  rows={8}
-                  value={message}
-                  onChange={e => setMessage(e.target.value)}
-                  placeholder="Compose your message in Markdown... Use formatting buttons above for headings, bullet points, deliverable tables, and official PFM notices."
-                  className="w-full p-4 bg-transparent text-slate-100 placeholder-slate-400 text-xs focus:outline-none transition resize-y leading-relaxed font-mono"
-                />
+                {/* Rich Text WYSIWYG Surface */}
+                <div className="relative">
+                  {!hasMeaningfulContent(message) && (
+                    <div className="pointer-events-none absolute top-4 left-4 right-4 text-slate-500 text-xs select-none">
+                      Type your message here and highlight text or use the toolbar above to format headings, bullet points, tables, and official notices...
+                    </div>
+                  )}
+                  <div
+                    ref={editorRef}
+                    contentEditable
+                    suppressContentEditableWarning
+                    onInput={syncEditorContent}
+                    onBlur={syncEditorContent}
+                    className="w-full min-h-[200px] max-h-[320px] overflow-y-auto p-4 bg-transparent text-slate-100 text-xs focus:outline-none leading-relaxed font-sans [&_h1]:text-lg [&_h1]:font-bold [&_h1]:text-white [&_h1]:my-2 [&_h2]:text-base [&_h2]:font-bold [&_h2]:text-white [&_h2]:my-2 [&_h3]:text-sm [&_h3]:font-bold [&_h3]:text-white [&_h3]:my-1.5 [&_ul]:list-disc [&_ul]:pl-5 [&_ul]:my-1.5 [&_ol]:list-decimal [&_ol]:pl-5 [&_ol]:my-1.5 [&_blockquote]:border-l-4 [&_blockquote]:border-blue-500 [&_blockquote]:pl-3 [&_blockquote]:italic [&_blockquote]:text-slate-300 [&_blockquote]:my-2 [&_hr]:border-slate-700 [&_hr]:my-3"
+                  />
+                </div>
              </div>
            ) : (
-              /* Live Fully-Rendered Markdown / HTML Preview */
+              /* Live Fully-Rendered Delivery Preview */
              <div className="rounded-2xl border border-slate-700/80 bg-slate-950/80 p-5 overflow-y-auto max-h-72 min-h-56">
                <div className="mb-3 pb-2 border-b border-slate-800 flex items-center justify-between text-[11px] text-slate-400">
                  <span className="flex items-center gap-1.5 text-blue-300 font-semibold">
                    <ShieldCheck className="w-3.5 h-3.5 text-blue-400" />
-                    Live Rendered Preview ({platform === NotificationPlatform.Email ? 'HTML Email' : 'InApp Markdown'})
+                    Delivery Preview ({platform === NotificationPlatform.Email ? 'Email' : 'In-App'})
                  </span>
                  <span className="text-[10px] text-slate-400 font-mono">
                    Subject: {subject || 'Untitled'}
                  </span>
                </div>

-                {message.trim() ? (
+                {hasMeaningfulContent(message) ? (
                  <div
-                    className="prose prose-invert max-w-none text-xs leading-relaxed"
+                    className="prose prose-invert max-w-none text-xs leading-relaxed [&_h1]:text-white [&_h2]:text-white [&_h3]:text-white [&_ul]:list-disc [&_ul]:pl-5 [&_ol]:list-decimal [&_ol]:pl-5 [&_blockquote]:border-l-4 [&_blockquote]:border-blue-500 [&_blockquote]:pl-3 [&_blockquote]:italic"
                    dangerouslySetInnerHTML={{ __html: livePreviewHtml }}
                  />
                ) : (
                  <div className="py-12 text-center text-slate-400 text-xs italic">
-                    Type your markdown message in the Write tab to see it live-rendered here.
+                    Type your message in the Compose tab to preview how it will appear upon delivery.
                  </div>
                )}
              </div>
@@ -560,7 +626,7 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
              <span>Tenant Partition:</span>
              <strong className="text-slate-300">{tenantName}</strong>
            </span>
-            <span className="font-mono">{message.length} characters</span>
+            <span className="font-mono">{plainCharCount} characters</span>
          </div>

          {/* Modal Footer Action Buttons */}
@@ -608,7 +674,7 @@ export const ComposeMessageModal: React.FC<ComposeMessageModalProps> = ({
                )}
                <span>
                  {platform === NotificationPlatform.Email
-                    ? 'Dispatch Email (HTML)'
+                    ? 'Dispatch Email'
                    : 'Send In-App Message'}
                </span>
              </button>
@@ -1,14 +1,11 @@
 import React, { useState, useMemo } from 'react';
 import {
-  Code,
-  Eye,
  Copy,
  Check,
  ShieldCheck,
-  ExternalLink,
 } from 'lucide-react';
 import { BrandLogo } from '../ui/BrandLogo';
-import { parseMarkdownToHtml, isHtmlContent } from '../../lib/markdownUtils';
+import { parseMarkdownToHtml, isHtmlContent, stripMarkdown } from '../../lib/markdownUtils';

 interface MarkdownViewerProps {
  content: string;
@@ -19,11 +16,9 @@ interface MarkdownViewerProps {

 export const MarkdownViewer: React.FC<MarkdownViewerProps> = ({
  content,
-  subject,
  showBrandingHeader = true,
  className = '',
 }) => {
-  const [viewMode, setViewMode] = useState<'rendered' | 'raw'>('rendered');
  const [copied, setCopied] = useState(false);

  const isHtml = useMemo(() => isHtmlContent(content), [content]);
@@ -35,7 +30,7 @@ export const MarkdownViewer: React.FC<MarkdownViewerProps> = ({
  }, [content, isHtml]);

  const handleCopy = () => {
-    navigator.clipboard.writeText(content);
+    navigator.clipboard.writeText(stripMarkdown(content) || content);
    setCopied(true);
    setTimeout(() => setCopied(false), 2000);
  };
@@ -48,49 +43,21 @@ export const MarkdownViewer: React.FC<MarkdownViewerProps> = ({
          {showBrandingHeader && (
            <div className="flex items-center gap-1.5 text-slate-300 font-semibold pr-2 border-r border-slate-700/60">
              <BrandLogo size={18} showGlow={false} animateOnHover={false} />
-              <span className="text-[11px] tracking-tight">PFM Markdown Engine</span>
+              <span className="text-[11px] tracking-tight">PFM Communications</span>
            </div>
          )}
          <span className="text-[10px] text-blue-400 font-mono">
-            {isHtml ? 'Format: HTML Email' : 'Format: GitHub Flavored Markdown'}
+            In-App Message
          </span>
        </div>

        <div className="flex items-center gap-2">
-          {/* Toggle View Mode */}
-          <div className="flex items-center rounded-lg bg-slate-950/70 p-0.5 border border-slate-800">
-            <button
-              type="button"
-              onClick={() => setViewMode('rendered')}
-              className={`flex items-center gap-1 px-2 py-1 rounded-md text-[11px] font-medium transition cursor-pointer ${
-                viewMode === 'rendered'
-                  ? 'bg-blue-600/30 text-white font-semibold shadow-xs'
-                  : 'text-slate-400 hover:text-white'
-              }`}
-            >
-              <Eye className="w-3 h-3" />
-              <span>Rendered</span>
-            </button>
-            <button
-              type="button"
-              onClick={() => setViewMode('raw')}
-              className={`flex items-center gap-1 px-2 py-1 rounded-md text-[11px] font-medium transition cursor-pointer ${
-                viewMode === 'raw'
-                  ? 'bg-blue-600/30 text-white font-semibold shadow-xs'
-                  : 'text-slate-400 hover:text-white'
-              }`}
-            >
-              <Code className="w-3 h-3" />
-              <span>Raw Source</span>
-            </button>
-          </div>
-
          {/* Copy Button */}
          <button
            type="button"
            onClick={handleCopy}
            className="flex items-center gap-1 px-2 py-1 rounded-lg bg-slate-800 hover:bg-slate-700 text-slate-300 hover:text-white text-[11px] font-medium transition cursor-pointer border border-slate-700/60"
-            title="Copy content to clipboard"
+            title="Copy message text to clipboard"
          >
            {copied ? (
              <>
@@ -108,25 +75,12 @@ export const MarkdownViewer: React.FC<MarkdownViewerProps> = ({
      </div>

      {/* Content Rendering */}
-      {viewMode === 'rendered' ? (
-        <div className="p-6 overflow-x-auto text-sm leading-relaxed text-slate-200 font-sans">
-          {isHtml ? (
-            <div
-              className="prose prose-invert max-w-none"
-              dangerouslySetInnerHTML={{ __html: renderedHtml }}
-            />
-          ) : (
-            <div
-              className="prose prose-invert max-w-none [&_h1]:text-white [&_h2]:text-white [&_h3]:text-white [&_h4]:text-white [&_a]:text-blue-400 [&_a:hover]:underline [&_table]:border-collapse [&_th]:border [&_th]:border-slate-700 [&_th]:p-2 [&_td]:border [&_td]:border-slate-800 [&_td]:p-2 [&_blockquote]:border-l-4 [&_blockquote]:border-blue-500 [&_blockquote]:pl-4 [&_blockquote]:italic [&_code]:bg-slate-800 [&_code]:px-1.5 [&_code]:py-0.5 [&_code]:rounded [&_code]:text-blue-300"
-              dangerouslySetInnerHTML={{ __html: renderedHtml }}
-            />
-          )}
-        </div>
-      ) : (
-        <pre className="p-5 overflow-x-auto font-mono text-xs text-slate-300 bg-[#070b13] select-all whitespace-pre-wrap leading-relaxed">
-          {content}
-        </pre>
-      )}
+      <div className="p-6 overflow-x-auto text-sm leading-relaxed text-slate-200 font-sans">
+        <div
+          className="prose prose-invert max-w-none [&_h1]:text-white [&_h1]:text-xl [&_h1]:font-bold [&_h1]:mb-3 [&_h2]:text-white [&_h2]:text-lg [&_h2]:font-bold [&_h2]:mb-2 [&_h3]:text-white [&_h3]:text-base [&_h3]:font-bold [&_h3]:mb-2 [&_h4]:text-white [&_h4]:font-semibold [&_a]:text-blue-400 [&_a:hover]:underline [&_ul]:list-disc [&_ul]:pl-5 [&_ul]:my-2 [&_ol]:list-decimal [&_ol]:pl-5 [&_ol]:my-2 [&_table]:w-full [&_table]:border-collapse [&_th]:border [&_th]:border-slate-700 [&_th]:bg-slate-800/80 [&_th]:p-2 [&_td]:border [&_td]:border-slate-800 [&_td]:p-2 [&_blockquote]:border-l-4 [&_blockquote]:border-blue-500 [&_blockquote]:pl-4 [&_blockquote]:italic [&_blockquote]:my-2 [&_code]:bg-slate-800 [&_code]:px-1.5 [&_code]:py-0.5 [&_code]:rounded [&_code]:text-blue-300"
+          dangerouslySetInnerHTML={{ __html: renderedHtml }}
+        />
+      </div>

      {/* Branded Footer Stamp */}
      {showBrandingHeader && (
@@ -136,7 +90,7 @@ export const MarkdownViewer: React.FC<MarkdownViewerProps> = ({
            <span>Verified PFM Secure Platform Formatting</span>
          </div>
          <span className="font-mono text-[10px] text-slate-400">
-            {content.length} characters
+            {stripMarkdown(content).length} characters
          </span>
        </div>
      )}
@@ -39,70 +39,73 @@ export function useInAppNotifications() {
  const trashStorageKey = `pfm_mailbox_trash_${userId || 'default'}`;
  const sentStorageKey = `pfm_mailbox_sent_${userId || 'default'}`;

-  // Starred messages set
-  const [starredIds, setStarredIds] = useState<string[]>(() => {
+  const readStorageList = useCallback(<T,>(key: string, fallbackKey?: string): T[] => {
    try {
-      const stored = localStorage.getItem(starredStorageKey);
-      return stored ? JSON.parse(stored) : [];
+      const stored = localStorage.getItem(key);
+      const parsed: T[] = stored ? JSON.parse(stored) : [];
+      if (fallbackKey && fallbackKey !== key) {
+        const fallbackStored = localStorage.getItem(fallbackKey);
+        const fallbackParsed: T[] = fallbackStored ? JSON.parse(fallbackStored) : [];
+        if (fallbackParsed.length > 0) {
+          const merged = [...parsed];
+          for (const item of fallbackParsed) {
+            const itemId = (item as any)?.id ?? item;
+            if (!merged.some(m => ((m as any)?.id ?? m) === itemId)) {
+              merged.push(item);
+            }
+          }
+          localStorage.setItem(key, JSON.stringify(merged));
+          localStorage.removeItem(fallbackKey);
+          return merged;
+        }
+      }
+      return parsed;
    } catch {
      return [];
    }
-  });
+  }, []);
+
+  // Starred messages set
+  const [starredIds, setStarredIds] = useState<string[]>(() =>
+    readStorageList<string>(starredStorageKey, 'pfm_mailbox_starred_default')
+  );

  // Trashed messages set
-  const [trashedIds, setTrashedIds] = useState<string[]>(() => {
-    try {
-      const stored = localStorage.getItem(trashStorageKey);
-      return stored ? JSON.parse(stored) : [];
-    } catch {
-      return [];
-    }
-  });
+  const [trashedIds, setTrashedIds] = useState<string[]>(() =>
+    readStorageList<string>(trashStorageKey, 'pfm_mailbox_trash_default')
+  );

  // Local drafts list
-  const [drafts, setDrafts] = useState<DraftMessage[]>(() => {
-    try {
-      const stored = localStorage.getItem(draftsStorageKey);
-      return stored ? JSON.parse(stored) : [];
-    } catch {
-      return [];
-    }
-  });
+  const [drafts, setDrafts] = useState<DraftMessage[]>(() =>
+    readStorageList<DraftMessage>(draftsStorageKey, 'pfm_mailbox_drafts_default')
+  );

  // Local sent messages history
-  const [localSent, setLocalSent] = useState<Notification[]>(() => {
-    try {
-      const stored = localStorage.getItem(sentStorageKey);
-      return stored ? JSON.parse(stored) : [];
-    } catch {
-      return [];
-    }
-  });
+  const [localSent, setLocalSent] = useState<Notification[]>(() =>
+    readStorageList<Notification>(sentStorageKey, 'pfm_mailbox_sent_default')
+  );

-  // Sync state to localStorage
-  useEffect(() => {
-    try {
-      localStorage.setItem(starredStorageKey, JSON.stringify(starredIds));
-    } catch {}
-  }, [starredIds, starredStorageKey]);
+  // Synchronize across hook instances and userId changes
+  const syncFromStorage = useCallback(() => {
+    setStarredIds(readStorageList<string>(starredStorageKey, 'pfm_mailbox_starred_default'));
+    setTrashedIds(readStorageList<string>(trashStorageKey, 'pfm_mailbox_trash_default'));
+    setDrafts(readStorageList<DraftMessage>(draftsStorageKey, 'pfm_mailbox_drafts_default'));
+    setLocalSent(readStorageList<Notification>(sentStorageKey, 'pfm_mailbox_sent_default'));
+  }, [readStorageList, starredStorageKey, trashStorageKey, draftsStorageKey, sentStorageKey]);

  useEffect(() => {
-    try {
-      localStorage.setItem(trashStorageKey, JSON.stringify(trashedIds));
-    } catch {}
-  }, [trashedIds, trashStorageKey]);
+    syncFromStorage();
+  }, [syncFromStorage]);

  useEffect(() => {
-    try {
-      localStorage.setItem(draftsStorageKey, JSON.stringify(drafts));
-    } catch {}
-  }, [drafts, draftsStorageKey]);
-
-  useEffect(() => {
-    try {
-      localStorage.setItem(sentStorageKey, JSON.stringify(localSent));
-    } catch {}
-  }, [localSent, sentStorageKey]);
+    const handleSync = () => syncFromStorage();
+    window.addEventListener('pfm-mailbox-sync', handleSync);
+    window.addEventListener('storage', handleSync);
+    return () => {
+      window.removeEventListener('pfm-mailbox-sync', handleSync);
+      window.removeEventListener('storage', handleSync);
+    };
+  }, [syncFromStorage]);

  // Fetch notifications from backend
  const { data: rawNotifications = [], isLoading, refetch } = useQuery<Notification[]>({
@@ -131,23 +134,16 @@ export function useInAppNotifications() {
    );
  }, [rawNotifications]);

-  // Active inbox notifications (InApp + Email for mailbox, excluding trashed and drafts)
-  const allMailboxNotifications = useMemo(() => {
-    return rawNotifications.filter(
-      n =>
-        (Number(n.platform) === NotificationPlatform.InApp || Number(n.platform) === NotificationPlatform.Email) &&
-        !trashedIds.includes(String(n.id)) &&
-        Number(n.status) !== NotificationStatus.Draft
-    );
-  }, [rawNotifications, trashedIds]);
-
-  // Active in-app notifications in inbox
+  // Active in-app notifications in inbox (excluding trashed and drafts)
  const inboxNotifications = useMemo(() => {
    return inAppNotifications.filter(
      n => !trashedIds.includes(String(n.id)) && Number(n.status) !== NotificationStatus.Draft
    );
  }, [inAppNotifications, trashedIds]);

+  // Active mailbox notifications (always In-App notifications)
+  const allMailboxNotifications = inboxNotifications;
+
  // Unread InApp notifications: status !== Read && status !== Draft && status !== Cancelled && status !== Failed
  const unreadNotifications = useMemo(() => {
    return inboxNotifications.filter(
@@ -161,20 +157,19 @@ export function useInAppNotifications() {
  const unreadCount = unreadNotifications.length;
  const top5Unread = useMemo(() => unreadNotifications.slice(0, 5), [unreadNotifications]);

-  // Starred notifications
+  // Starred notifications (In-App only)
  const starredNotifications = useMemo(() => {
-    return rawNotifications.filter(
+    return inAppNotifications.filter(
      n =>
        starredIds.includes(String(n.id)) &&
-        !trashedIds.includes(String(n.id)) &&
-        (Number(n.platform) === NotificationPlatform.InApp || Number(n.platform) === NotificationPlatform.Email)
+        !trashedIds.includes(String(n.id))
    );
-  }, [rawNotifications, starredIds, trashedIds]);
+  }, [inAppNotifications, starredIds, trashedIds]);

-  // Trashed notifications
+  // Trashed notifications (In-App only)
  const trashedNotifications = useMemo(() => {
-    return rawNotifications.filter(n => trashedIds.includes(String(n.id)));
-  }, [rawNotifications, trashedIds]);
+    return inAppNotifications.filter(n => trashedIds.includes(String(n.id)));
+  }, [inAppNotifications, trashedIds]);

  // Mutation to mark notification as read
  const markAsReadMutation = useMutation({
@@ -206,27 +201,61 @@ export function useInAppNotifications() {
  // Toggle star
  const toggleStar = useCallback((id: string | number) => {
    const strId = String(id);
-    setStarredIds(prev => (prev.includes(strId) ? prev.filter(x => x !== strId) : [...prev, strId]));
-  }, []);
+    setStarredIds(prev => {
+      const next = prev.includes(strId) ? prev.filter(x => x !== strId) : [...prev, strId];
+      try {
+        localStorage.setItem(starredStorageKey, JSON.stringify(next));
+        window.dispatchEvent(new Event('pfm-mailbox-sync'));
+      } catch {}
+      return next;
+    });
+  }, [starredStorageKey]);

  // Delete message (move to trash)
  const deleteMessage = useCallback((id: string | number) => {
    const strId = String(id);
-    setTrashedIds(prev => (prev.includes(strId) ? prev : [...prev, strId]));
-  }, []);
+    setTrashedIds(prev => {
+      const next = prev.includes(strId) ? prev : [...prev, strId];
+      try {
+        localStorage.setItem(trashStorageKey, JSON.stringify(next));
+        window.dispatchEvent(new Event('pfm-mailbox-sync'));
+      } catch {}
+      return next;
+    });
+  }, [trashStorageKey]);

  // Restore from trash
  const restoreMessage = useCallback((id: string | number) => {
    const strId = String(id);
-    setTrashedIds(prev => prev.filter(x => x !== strId));
-  }, []);
+    setTrashedIds(prev => {
+      const next = prev.filter(x => x !== strId);
+      try {
+        localStorage.setItem(trashStorageKey, JSON.stringify(next));
+        window.dispatchEvent(new Event('pfm-mailbox-sync'));
+      } catch {}
+      return next;
+    });
+  }, [trashStorageKey]);

  // Permanent delete
  const permanentDelete = useCallback((id: string | number) => {
    const strId = String(id);
-    setTrashedIds(prev => prev.filter(x => x !== strId));
-    setLocalSent(prev => prev.filter(n => String(n.id) !== strId));
-  }, []);
+    setTrashedIds(prev => {
+      const next = prev.filter(x => x !== strId);
+      try {
+        localStorage.setItem(trashStorageKey, JSON.stringify(next));
+      } catch {}
+      return next;
+    });
+    setLocalSent(prev => {
+      const next = prev.filter(n => String(n.id) !== strId);
+      try {
+        localStorage.setItem(sentStorageKey, JSON.stringify(next));
+        window.dispatchEvent(new Event('pfm-mailbox-sync'));
+      } catch {}
+      return next;
+    });
+  }, [trashStorageKey, sentStorageKey]);

  // Draft management
  const saveDraft = useCallback((draft: Omit<DraftMessage, 'id' | 'updatedAt'> & { id?: string }) => {
@@ -237,15 +266,31 @@ export function useInAppNotifications() {
      updatedAt: new Date().toISOString(),
    };
    setDrafts(prev => {
-      const filtered = prev.filter(d => d.id !== draftId);
-      return [newDraft, ...filtered];
+      const current = readStorageList<DraftMessage>(draftsStorageKey, 'pfm_mailbox_drafts_default');
+      const base = current.length >= prev.length ? current : prev;
+      const filtered = base.filter(d => d.id !== draftId);
+      const next = [newDraft, ...filtered];
+      try {
+        localStorage.setItem(draftsStorageKey, JSON.stringify(next));
+        window.dispatchEvent(new Event('pfm-mailbox-sync'));
+      } catch {}
+      return next;
    });
    return draftId;
-  }, []);
+  }, [draftsStorageKey, readStorageList]);

  const deleteDraft = useCallback((id: string) => {
-    setDrafts(prev => prev.filter(d => d.id !== id));
-  }, []);
+    setDrafts(prev => {
+      const current = readStorageList<DraftMessage>(draftsStorageKey, 'pfm_mailbox_drafts_default');
+      const base = current.length >= prev.length ? current : prev;
+      const next = base.filter(d => d.id !== id);
+      try {
+        localStorage.setItem(draftsStorageKey, JSON.stringify(next));
+        window.dispatchEvent(new Event('pfm-mailbox-sync'));
+      } catch {}
+      return next;
+    });
+  }, [draftsStorageKey, readStorageList]);

  // Send new notification (InApp or Email)
  const sendMessageMutation = useMutation({
@@ -288,7 +333,14 @@ export function useInAppNotifications() {
        sentAt: new Date().toISOString(),
      };

-      setLocalSent(prev => [sentItem, ...prev]);
+      setLocalSent(prev => {
+        const next = [sentItem, ...prev];
+        try {
+          localStorage.setItem(sentStorageKey, JSON.stringify(next));
+          window.dispatchEvent(new Event('pfm-mailbox-sync'));
+        } catch {}
+        return next;
+      });

      // If sending a draft, remove the draft
      if (payload.draftId) {
@@ -64,8 +64,13 @@ export function isHtmlContent(content: string): boolean {
    trimmed.startsWith('<html') ||
    trimmed.startsWith('<div') ||
    trimmed.startsWith('<table') ||
-    trimmed.startsWith('<p>') ||
-    (trimmed.includes('</') && trimmed.includes('>'))
+    trimmed.startsWith('<p') ||
+    trimmed.startsWith('<h') ||
+    trimmed.startsWith('<ul') ||
+    trimmed.startsWith('<ol') ||
+    trimmed.startsWith('<blockquote') ||
+    (trimmed.includes('</') && trimmed.includes('>')) ||
+    /<(strong|b|em|i|u|h[1-6]|ul|ol|li|table|blockquote|div|p|img|hr|br)\b/i.test(trimmed)
  );
 }

@@ -224,7 +229,14 @@ export function renderMarkdownToHtml(
  markdown: string,
  options?: MarkdownRenderOptions
 ): string {
-  const contentHtml = parseMarkdownToHtml(markdown);
+  const trimmed = (markdown || '').trim();
+  if (trimmed.startsWith('<!DOCTYPE') || trimmed.startsWith('<html')) {
+    return trimmed;
+  }
+
+  const contentHtml = isHtmlContent(trimmed)
+    ? trimmed.replace(/<script\b[^<]*(?:(?!<\/script>)<[^<]*)*<\/script>/gi, '')
+    : parseMarkdownToHtml(trimmed);

  if (!options?.applyBranding && !options?.emailFormat) {
    return contentHtml;
@@ -17,7 +17,6 @@ import {
  RotateCcw,
  X,
  Smartphone,
-  Filter,
 } from 'lucide-react';
 import { useInAppNotifications, DraftMessage } from '../hooks/useInAppNotifications';
 import { ComposeMessageModal } from '../components/notifications/ComposeMessageModal';
@@ -28,7 +27,6 @@ import { useAuth } from '../auth/AuthProvider';
 import { stripMarkdown } from '../lib/markdownUtils';

 type MailboxFolder = 'inbox' | 'starred' | 'sent' | 'drafts' | 'trash';
-type PlatformFilter = 'all' | 'inapp' | 'email';

 export const InboxPage: React.FC = () => {
  const [searchParams, setSearchParams] = useSearchParams();
@@ -60,8 +58,6 @@ export const InboxPage: React.FC = () => {

  // Active folder
  const [activeFolder, setActiveFolder] = useState<MailboxFolder>('inbox');
-  // Platform filter
-  const [platformFilter, setPlatformFilter] = useState<PlatformFilter>('all');
  // Search query
  const [searchTerm, setSearchTerm] = useState('');
  // Filter for unread only in Inbox
@@ -82,11 +78,11 @@ export const InboxPage: React.FC = () => {
  const [inlineReplyText, setInlineReplyText] = useState('');
  const [inlineReplySuccess, setInlineReplySuccess] = useState(false);

-  // Active folder message items
+  // Active folder message items (always In-App notifications)
  const folderMessages = useMemo(() => {
    switch (activeFolder) {
      case 'inbox':
-        return allMailboxNotifications;
+        return inboxNotifications;
      case 'starred':
        return starredNotifications;
      case 'sent':
@@ -96,20 +92,13 @@ export const InboxPage: React.FC = () => {
      case 'drafts':
        return [];
      default:
-        return allMailboxNotifications;
+        return inboxNotifications;
    }
-  }, [activeFolder, allMailboxNotifications, starredNotifications, sentNotifications, trashedNotifications]);
+  }, [activeFolder, inboxNotifications, starredNotifications, sentNotifications, trashedNotifications]);

-  // Filtered by search, platform, and unread toggle
+  // Filtered by search and unread toggle
  const filteredMessages = useMemo(() => {
    return folderMessages.filter(item => {
-      // Platform filter
-      if (platformFilter === 'inapp' && Number(item.platform) !== NotificationPlatform.InApp) {
-        return false;
-      }
-      if (platformFilter === 'email' && Number(item.platform) !== NotificationPlatform.Email) {
-        return false;
-      }
      // Unread only filter
      if (activeFolder === 'inbox' && showUnreadOnly) {
        if (Number(item.status) === NotificationStatus.Read) return false;
@@ -122,7 +111,7 @@ export const InboxPage: React.FC = () => {
      const dest = (item.destination || '').toLowerCase();
      return subject.includes(term) || message.includes(term) || dest.includes(term);
    });
-  }, [folderMessages, platformFilter, activeFolder, showUnreadOnly, searchTerm]);
+  }, [folderMessages, activeFolder, showUnreadOnly, searchTerm]);

  // Filtered drafts for Drafts folder
  const filteredDrafts = useMemo(() => {
@@ -266,11 +255,11 @@ export const InboxPage: React.FC = () => {
            <div className="flex items-center gap-2">
              <h1 className="text-sm font-bold text-white tracking-tight">Mailbox & Communications</h1>
              <span className="text-[10px] font-semibold text-blue-300 bg-blue-500/10 border border-blue-500/30 px-2 py-0.5 rounded-full flex items-center gap-1">
-                Markdown & Branded HTML Engine
+                In-App Messaging
              </span>
            </div>
            <p className="text-[11px] text-slate-400">
-              In-App markdown messaging and executive branded email notifications
+              In-App notifications and internal platform communications
            </p>
          </div>
        </div>
@@ -406,10 +395,14 @@ export const InboxPage: React.FC = () => {
                  <FileText className="w-4 h-4 text-purple-400" />
                  <span>Drafts</span>
                </div>
-                {drafts.length > 0 && (
+                {drafts.length > 0 ? (
                  <span className="text-[10px] font-bold text-purple-300 bg-purple-500/20 border border-purple-500/30 px-2 py-0.5 rounded-full">
                    {drafts.length}
                  </span>
+                ) : (
+                  <span className="text-[11px] text-slate-400 font-mono">
+                    0
+                  </span>
                )}
              </button>

@@ -436,57 +429,6 @@ export const InboxPage: React.FC = () => {
              </button>
            </nav>

-            {/* Platform Filter Buttons */}
-            <div className="pt-3 border-t border-slate-800/80 space-y-2">
-              <span className="text-[10px] font-semibold uppercase tracking-wider text-slate-400 px-2 block">
-                Channel Filter
-              </span>
-              <div className="flex flex-col gap-1">
-                <button
-                  type="button"
-                  onClick={() => setPlatformFilter('all')}
-                  className={`w-full flex items-center justify-between px-2.5 py-1.5 rounded-lg text-xs font-medium transition cursor-pointer ${
-                    platformFilter === 'all'
-                      ? 'bg-slate-800 text-white font-semibold'
-                      : 'text-slate-400 hover:text-slate-200 hover:bg-slate-900'
-                  }`}
-                >
-                  <div className="flex items-center gap-2">
-                    <Filter className="w-3.5 h-3.5 text-blue-400" />
-                    <span>All Channels</span>
-                  </div>
-                </button>
-                <button
-                  type="button"
-                  onClick={() => setPlatformFilter('inapp')}
-                  className={`w-full flex items-center justify-between px-2.5 py-1.5 rounded-lg text-xs font-medium transition cursor-pointer ${
-                    platformFilter === 'inapp'
-                      ? 'bg-blue-600/25 text-blue-200 font-semibold border border-blue-500/30'
-                      : 'text-slate-400 hover:text-slate-200 hover:bg-slate-900'
-                  }`}
-                >
-                  <div className="flex items-center gap-2">
-                    <Smartphone className="w-3.5 h-3.5 text-blue-400" />
-                    <span>In-App Markdown</span>
-                  </div>
-                </button>
-                <button
-                  type="button"
-                  onClick={() => setPlatformFilter('email')}
-                  className={`w-full flex items-center justify-between px-2.5 py-1.5 rounded-lg text-xs font-medium transition cursor-pointer ${
-                    platformFilter === 'email'
-                      ? 'bg-emerald-600/25 text-emerald-200 font-semibold border border-emerald-500/30'
-                      : 'text-slate-400 hover:text-slate-200 hover:bg-slate-900'
-                  }`}
-                >
-                  <div className="flex items-center gap-2">
-                    <Mail className="w-3.5 h-3.5 text-emerald-400" />
-                    <span>Email HTML</span>
-                  </div>
-                </button>
-              </div>
-            </div>
-
            {/* Quick Filter: Unread Toggle */}
            {activeFolder === 'inbox' && (
              <div className="pt-2 border-t border-slate-800/80">
@@ -507,10 +449,10 @@ export const InboxPage: React.FC = () => {
          <div className="p-3 rounded-2xl bg-slate-900/40 border border-slate-800/60 space-y-1 text-[11px] text-slate-400">
            <div className="flex items-center gap-1.5 text-slate-300 font-semibold">
              <span className="w-2 h-2 rounded-full bg-emerald-400" />
-              <span>Format Standards</span>
+              <span>In-App Notifications</span>
            </div>
            <p className="text-[10px] text-slate-400 leading-snug">
-              InApp messages are stored as Markdown. Email notifications are transformed to branded HTML.
+              Messages are delivered directly to your In-App Mailbox and Notification Bell.
            </p>
          </div>
        </aside>
@@ -571,7 +513,7 @@ export const InboxPage: React.FC = () => {
                  >
                    <div className="flex items-center justify-between gap-1">
                      <span className="text-[10px] font-bold text-purple-300 bg-purple-500/15 border border-purple-500/30 px-1.5 py-0.2 rounded">
-                        Draft (Markdown)
+                        Draft
                      </span>
                      <span className="text-[10px] text-slate-400 font-mono">
                        {formatDate(d.updatedAt)}
@@ -620,7 +562,6 @@ export const InboxPage: React.FC = () => {
                const isSelected = selectedMessage?.id === item.id;
                const isUnread = Number(item.status) !== NotificationStatus.Read;
                const isStarred = starredIds.includes(String(item.id));
-                const isEmail = Number(item.platform) === NotificationPlatform.Email;

                return (
                  <div
@@ -649,15 +590,9 @@ export const InboxPage: React.FC = () => {
                      </div>

                      <div className="flex items-center gap-1.5 shrink-0">
-                        {isEmail ? (
-                          <span className="text-[9px] font-bold text-emerald-300 bg-emerald-500/15 border border-emerald-500/30 px-1.5 py-0.2 rounded font-mono">
-                            Email
-                          </span>
-                        ) : (
-                          <span className="text-[9px] font-bold text-blue-300 bg-blue-500/15 border border-blue-500/30 px-1.5 py-0.2 rounded font-mono">
-                            InApp
-                          </span>
-                        )}
+                        <span className="text-[9px] font-bold text-blue-300 bg-blue-500/15 border border-blue-500/30 px-1.5 py-0.2 rounded font-mono">
+                          In-App
+                        </span>

                        <button
                          type="button"
@@ -707,7 +642,7 @@ export const InboxPage: React.FC = () => {
              <FileText className="w-12 h-12 text-slate-600 mb-3" />
              <h3 className="text-sm font-bold text-white">Drafts Folder</h3>
              <p className="text-xs text-slate-400 max-w-md mt-1 mb-4">
-                Click any draft on the left pane to resume composing in Markdown and dispatch your notification.
+                Click any draft on the left pane to resume composing and dispatch your notification.
              </p>
              <button
                type="button"
@@ -725,7 +660,7 @@ export const InboxPage: React.FC = () => {
              </div>
              <h3 className="text-sm font-bold text-white">No Message Selected</h3>
              <p className="text-xs text-slate-400 max-w-sm mt-1 mb-4">
-                Select an in-app conversation or email notice from the list to view its rendered markdown and attachments.
+                Select an in-app conversation or email notice from the list to view its contents and attachments.
              </p>
              <button
                type="button"
@@ -815,17 +750,10 @@ export const InboxPage: React.FC = () => {
                    {selectedMessage.subject || 'In-App Notification'}
                  </h2>
                  <div className="flex flex-wrap items-center gap-2 mt-2">
-                    {Number(selectedMessage.platform) === NotificationPlatform.Email ? (
-                      <span className="text-[10px] font-semibold text-emerald-300 bg-emerald-500/15 border border-emerald-500/30 px-2 py-0.5 rounded-md flex items-center gap-1">
-                        <Mail className="w-3 h-3 text-emerald-400" />
-                        Channel: Email (Branded HTML)
-                      </span>
-                    ) : (
-                      <span className="text-[10px] font-semibold text-blue-300 bg-blue-500/15 border border-blue-500/30 px-2 py-0.5 rounded-md flex items-center gap-1">
-                        <Smartphone className="w-3 h-3 text-blue-400" />
-                        Channel: InApp (Markdown)
-                      </span>
-                    )}
+                    <span className="text-[10px] font-semibold text-blue-300 bg-blue-500/15 border border-blue-500/30 px-2 py-0.5 rounded-md flex items-center gap-1">
+                      <Smartphone className="w-3 h-3 text-blue-400" />
+                      Channel: In-App
+                    </span>

                    <span className="text-[10px] font-mono text-slate-400 bg-slate-900 px-2 py-0.5 rounded-md border border-slate-800">
                      ID: #{selectedMessage.id}
@@ -852,7 +780,7 @@ export const InboxPage: React.FC = () => {
                            : selectedMessage.destination || 'PFM Automated Dispatcher'}
                        </p>
                        <span className="text-[10px] text-slate-400 font-mono">
-                          ({Number(selectedMessage.platform) === NotificationPlatform.Email ? 'SMTP Protocol' : 'InApp Protocol'})
+                          (In-App Notification)
                        </span>
                      </div>
                      <p className="text-[11px] text-slate-400 mt-0.5">
@@ -884,10 +812,10 @@ export const InboxPage: React.FC = () => {
                  <div className="flex items-center justify-between">
                    <h4 className="text-xs font-bold text-white flex items-center gap-1.5">
                      <Reply className="w-3.5 h-3.5 text-blue-400" />
-                      <span>Quick Markdown Reply</span>
+                      <span>Quick Reply</span>
                    </h4>
                    <span className="text-[10px] text-slate-400">
-                      Supports Markdown formatting (e.g. **bold**, - lists, `code`)
+                      Send a quick response below or open the rich text composer
                    </span>
                  </div>

@@ -902,8 +830,8 @@ export const InboxPage: React.FC = () => {
                    rows={4}
                    value={inlineReplyText}
                    onChange={e => setInlineReplyText(e.target.value)}
-                    placeholder="Type your markdown reply... (e.g. **Approved** milestone deliverable proof)"
-                    className="w-full p-3.5 rounded-2xl bg-slate-900/90 border border-slate-700/80 hover:border-slate-600 focus:border-blue-500 text-slate-100 placeholder-slate-400 text-xs focus:outline-none transition shadow-inner resize-y font-mono leading-relaxed"
+                    placeholder="Type your reply..."
+                    className="w-full p-3.5 rounded-2xl bg-slate-900/90 border border-slate-700/80 hover:border-slate-600 focus:border-blue-500 text-slate-100 placeholder-slate-400 text-xs focus:outline-none transition shadow-inner resize-y leading-relaxed"
                  />

                  <div className="flex items-center justify-between">